Don S.
2011-09-09 16:05:07 UTC
Was anyone else stranded at the Disneyland Resort during September 11, 2001
week?
As a family we decided to share in the celebration of the opening of Disney's
California Adventure, the Grand Californian Hotel, and our son's birthday
(9/13). Around 6:00 in the morning on 9-11, my oldest son called us on our
cell phone telling us to turn on the TV. He went on to say that any channel
will do. He wouldn't say why.
After viewing, in jaw dropping silence, the Trade Towers falling, we
concluded that Disneyland could be a west coast target so we rented a car
and drove east, out of Anaheim not returning until late that night. All
airports were closed so we couldn't fly home to Seattle for several days and
were literally stuck at the resort. What a place to be stranded.
I would not have wanted to be a manager at the resort that week. None of
them would have got much sleep. However, it was just incredible how well
they handled the situation. For instance, the brought in entertainers and
opened up the theatres in DTD for free. In addition, the GCH staff notified
all the guests that if they were among the ones that could not fly home,
they would be able to stay on extra nights beyond their reservation for only
what GCH considered a "break even" sum of, if I remember correctly, $95.00.
Later, we were contacted by the front desk and told that management decided
the extra nights would be on the house, e.g., no charge at all!
Well done Disneyland and GCH cast members!!
Don
week?
As a family we decided to share in the celebration of the opening of Disney's
California Adventure, the Grand Californian Hotel, and our son's birthday
(9/13). Around 6:00 in the morning on 9-11, my oldest son called us on our
cell phone telling us to turn on the TV. He went on to say that any channel
will do. He wouldn't say why.
After viewing, in jaw dropping silence, the Trade Towers falling, we
concluded that Disneyland could be a west coast target so we rented a car
and drove east, out of Anaheim not returning until late that night. All
airports were closed so we couldn't fly home to Seattle for several days and
were literally stuck at the resort. What a place to be stranded.
I would not have wanted to be a manager at the resort that week. None of
them would have got much sleep. However, it was just incredible how well
they handled the situation. For instance, the brought in entertainers and
opened up the theatres in DTD for free. In addition, the GCH staff notified
all the guests that if they were among the ones that could not fly home,
they would be able to stay on extra nights beyond their reservation for only
what GCH considered a "break even" sum of, if I remember correctly, $95.00.
Later, we were contacted by the front desk and told that management decided
the extra nights would be on the house, e.g., no charge at all!
Well done Disneyland and GCH cast members!!
Don